What is Image Indexing?

Image Indexing is an application for processing document images – typically as part of a business workflow where roles are assigned to perform specific functions. In a typical workflow, document images progress from role to role based on information specified in data entry fields. In response to the data entry, Image Indexing updates the status of the image and, if specific criteria have been met, transitions the image from role to role. In addition, Image Indexing supports Alert roles, where an individual can receive a visible and audible alarm if escalation is required. Such a role enables a manager to efficiently leverage the live business process information being recorded by the Image Indexing application. Image Indexing supports document inputs such as received faxes, scanned paper documents, and electronic files.

What are the Components of the Image Indexing Workspace?

The Image Indexing workspace consists of some or all of the following components (depending on workflow role):

• Image view – of the current image
   
• Dialogs view – for managing data associated with images
   
• Search view – for filtering the list of displayed images based on search criteria
   
• Image List view – a list of available images with live data
   
• Processing functions – that include entering data, searching, splitting, copying, deleting, printing, emailing, and faxing
   
• Web view – adds a Web browser pane
   

How has Image Indexing been Enhanced for Workflow Administrators?

The workflow administrator can now create/modify a workflow on the Image Indexing Server from within the FAXCOM Suite for Windows MMC, specifying such information as the workflow roles, visible data columns, custom processing functions, and timer alerts. In addition, the integration of the Image Indexing Server with an LDAP-compatible directory service (such as Microsoft Active Directory) greatly streamlines the process of assigning users to workflow roles.

How has Image Indexing been Enhanced for Workflow Participants?

The latest release of Image Indexing also includes enhanced functionality for workflow participants themselves, enabling them to:

• Detect an image is a duplicate/revision of another image, and link the two separate documents with a virtual staple
   
• Annotate images with text comments, highlighting, and other tools – without modifying the original
   
• Activate Robotic actions, i.e., processes automatically performed by the Image Indexing Server itself
   
• See custom timers relevant to their business process role