Integration with SharePoint

Biscom FAXCOM server integrates with Microsoft SharePoint to provide efficient inbound routing of faxed documents into SharePoint sites, complete with content filtering, metadata tags, and OCR, to facilitate user searches. The integration is directly with SharePoint and eliminates the spam and security risks associated with enabling SharePoint sites for email access.

Together with Biscom's Advanced Fax Routing technology, sales orders, mortgage documents, healthcare forms, service requests, shipping manifests, customs documents, prescriptions, legal documents, and many other types of documents that businesses must process every day are intelligently routed through a configurable rules-based process directly into the right SharePoint sites, libraries and folders.

Key Benefits

Full Text Search

• Faxed documents can be found quickly whenever they are needed. 
• Incoming faxes are passed through an Optical Character Recognition (OCR) process that creates background text that is indexed by SharePoint for full text searches

Content Filtering

• The right documents go to the right places and junk is filtered out
• Inbound faxes are analyzed by a combination of fax transmission data and text from the OCR process to determine where documents go and how they should be tagged

Business Rules Engine

• Manage document flows without software programming
• Authorized users can develop custom business rules that review fax transmission data and search for text within a document to make decisions on how to handle a document

Tight Integration

• No more need to email-enable SharePoint sites
• While email-enabling provides an easy way to route attachments into SharePoint, it exposes the site to filling up with spam and misplaced documents that an office worker then needs to sort out manually
• Tight integration between Advanced Fax Routing and SharePoint allows only rules-driven intelligently-filtered content to reach folders

Workflow Initiation

• Manual steps are eliminated 
• Inbound faxes can trigger automated SharePoint workflow processes to initiate action on documents

Automated Data Entry

• Reduce time spent on manual data entry  
• Such fax transmission data (to, from, fax number, barcode data, etc.), as well as data extracted from the OCR process, can be automatically populated into column values in SharePoint lists

Security

• Rights to view, modify, delete or download faxes can be managed
• An audit trail of changes is preserved within SharePoint

Product Capabilities

Integration with Microsoft SharePoint 2007

Microsoft SharePoint 2007 is an integrated suite of server capabilities for enterprise search, collaboration, content management, forms-driven business process facilitation, simplified information sharing, and enhanced business intelligence. Biscom’s document delivery solutions integrate with SharePoint to enable SharePoint to act upon delivered documents.  

The following versions of Microsoft SharePoint are supported:

SharePoint Team Services
Windows SharePoint Services 3.0
SharePoint Portal Server 2003
Microsoft SharePoint Online

FAXCOM Fax Server Solution

Received faxes are another form of “content” that can be delivered to and acted upon by SharePoint.

• Faxes arrive as TIFF images and are converted by FAXCOM Server to Searchable PDF files
• Received faxes with searchable content are then delivered to SharePoint Document Libraries
• SharePoint indexes and stores received faxes and can also initiate a SharePoint workflow process

Advanced Fax Routing

Advanced Fax Routing is a rules engine within FAXCOM Suite for Windows that can extract information from a fax and pass that information to SharePoint along with the original fax image.

Capabilities include:

Analyze known details of the fax and route accordingly

• DID of recipient, TSID, and Caller-ID of sender can be assigned to specific Document Libraries
• Date & time of fax determines destination – e.g., route to Document Library 1 during business hours and Document Library 2 after hours

Extract additional details by OCR processing or barcode reading

• Determine appropriate Document Library by searching for key words or barcodes in the fax
• Split multi-page faxes for delivery to separate Document Libraries
• Extract additional information from a network database or other resource
• Use OCR and barcode results to query a network resource for additional data

Automatic Population of Column Values

• Automatically add column values to the received fax list item from the details of the fax transmission as well as the results of the OCR process and/or the barcode reading process.
• Column values are available immediately for use by SharePoint workflow processes to enable sorting, searching and organization of the received faxes.

Format and complete fax delivery

• Deliver faxes as Searchable PDFs to appropriate Document Libraries
• Also deliver known details, OCR and barcode results, and results from network query as XML, CSV, etc.
• Capability to rename fax file

Additional SharePoint integrations

• Use SharePoint Site Aggregator to provide access to FAXCOM Web Client for users to send, receive, and track faxes
• Use SharePoint Site Aggregator to provide access to the Biscom Delivery Server site for users to send, receive, and track delivery of large files and secure messages