Fax Server Solution for Lotus Notes and Domino
FAXCOM for Domino enables your Lotus Notes users to send and receive faxes as easily as they send and receive email. Fully integrated with Notes and Domino, FAXCOM for Domino reads from the Lotus NAB and manages fax activity and user properties through Domino databases. FAXCOM for Domino supports Domino running on any platform, including Windows, IBM iSeries and Mainframes, and RS600s. FAXCOM for Domino can even be installed on the FAXCOM Fax Server.
FAXCOM for Domino is compatible with Lotus' "Domino Fax Server" and "Fax for Domino" Send Fax clients, user profile databases, and cover pages, offering an easy migration path from the no-longer available Lotus fax products.
To learn more about FAXCOM for Domino download the data sheet or contact Biscom Sales at sales@biscom.com.
Most Commonly Asked FAXCOM for Domino Questions
1. How does FAXCOM for Domino work with Domino?
FAXCOM for Domino works with version 6.5.3 of Domino Server. All you have to do is create a Foreign Domain for fax within Domino, using any name such as FAX, before you go to install FAXCOM for Domino.
When you then install FAXCOM for Domino, you are prompted for the location of the Foreign Domain you created for fax, so that the fax service can automatically connect to the specified domain to send/receive faxes.
In addition the installation process prompts you to specify the location of the three FAXCOM for Domino databases to be installed- typically on a Domino server of your choice. The databases are the Cover Page database, the Activity Log database and the System Administration database.
Your users can then send faxes within Notes Mail by clicking New Memo and specifying the fax addressing string in the To:, cc:, or Bcc: fields, in the format of name@faxnumber@foreign domain as, for example, John Smith@2504449@fax.
Installation Options:
A. You can provide a fuller set of fax capabilities for your users by installing a fax form which closely resembles the Mail form with support for:
- Easier addressing methods for the user, including access to Notes Address Books, both corporate and private, for automatically selecting a user or groups as fax recipients
- Specifying fax-specific options, such as cover page selection and preview, fax transmission scheduling, and whether status messages are returned to the user's mailbox for both successful and unsuccessful transmissions, or failed faxes only
B. You can also run a Client Setup to install the FAXCOM Viewer and the Printer Driver for your users. The FAXCOM Viewer is Biscom's TIFF viewer for viewing received faxes, and the Print Driver enables users to fax from any Windows application.
2. How many ways can I install FAXCOM for Domino?
FAXCOM for Domino provides three installation options. First, FAXCOM for Domino can be installed on any Windows 2000 and Windows 2003 FAXCOM fax server with a Notes client. Administrators can also install FAXCOM for Domino on any Windows 2000, 2003 workstation or server with a Notes client. Finally, FAXCOM for Domino can be installed on any Windows 2000, 2003 Domino server with a Notes client.
Option 1 or 2 must be used for any non -Windows based Domino installations (i.e., IBM Mainframe, AS/400)
3. What gets installed with FAXCOM for Domino?
Three databases are installed on the Domino server. The Fax Activity Log database provides many views for monitoring fax traffic. The System Administration database provides views of the client install, user profiles, and system administration. Finally, the Cover Page database stores cover page forms (created and managed with a Notes form designer) for use by departments and/or users.
4. Does FAXCOM for Domino work with Domino running on an AS/400, Mainframe, RS6000, etc.?
Yes. FAXCOM for Domino works with Domino running on AS/400, Mainframe, RS6000, etc. For more information, see question #1, How does FAXCOM for Domino work with Domino and question #2, How many ways can I install FAXCOM for Domino.
5. Is there a client setup? Do I have to run a separate setup on everyone's desktop?
Yes, there is a client setup, but it is not necessary to run a separate setup program on each user's desktop. The client setup option provides a printer diver and a viewer, neither of which are necessary to send and receive faxes.
The printer driver is used for faxing from any Windows application.
The viewer provided by the client setup is the FAXCOM viewer for viewing TIFF files. Any viewer that can view a TIFF file, including INSO viewer, which is provided by the Notes client and the Imaging viewer, which comes standard with Windows is capable of viewing the incoming faxes.
6. Do you require a Domino server license?
No, a Domino server license is not required. Please see question #2: How many ways can I install FAXCOM for Domino.
7. How does inbound routing work?
Inbound routing can be integrated with the main Name & Address book or the User Profiles database, which ships with the product. Faxes can be routed to both users and printers with additional notification sent to other, specified users. Faxes are routed via DID, DTMF, CSID or by Fax Port.
8. Do you support the Name & Address book in Domino for sending faxes?
Yes, FAXCOM for Domino uses the Fax Phone Number field from the existing Address Book entries, including groups. Additionally, if the Address book recipient does not have a fax number listed, an Address Fax dialog box appears, enabling the sender to enter the fax phone number to the current fax and to the Name and Address book.
9. Do you support Lotus' Domino Fax and/or Fax for Domino software?
FAXCOM for Domino is compatible with Domino Fax Server's and Fax for Domino's send fax client, user profile databases, inbound routing databases, and cover pages.
10. Do you support sending native documents, including Notes forms?
Yes, FAXCOM handles 25 different formats ranging from Lotus SmartSuite, Microsoft Office, Adobe Acrobat, HTML, Lotus forms, Visio, etc., as native attachments to Notes messages.
